FBI Warns Public About Fraudulent Packages Containing Scam QR Codes

Who among us hasn't felt a thrill at finding an unexpected package on the porch? 

It’s the grown-up version of waking up to presents — except now the present might be a tiny paper rectangle with a QR code that wants to be your new best friend. 

The FBI, however, is not amused. 

In a written statement, the agency warned about an alarming new twist on the classic “brushing scam”: unsolicited parcels that encourage recipients to scan QR codes which then push them toward fraud or malware.

What used to be a murky corner of online retail — shady sellers sending goods to random addresses to post fake positive reviews — now comes with a side of cyber trickery. 

“In this variation, scam actors have incorporated the use of QR codes on packages to facilitate financial fraud activities,” the FBI said. 

Translation: someone ships you a mystery tchotchke, puts a QR on it that screams “scan me,” and your phone becomes a slightly embarrassed accomplice.




How the scam works (spoiler: your curiosity does the heavy lifting)
• Step 1: You receive a package you never ordered. There’s no return address because honesty would be inconvenient.
• Step 2: The package includes a QR code with a friendly prompt — “See your surprise!” or “Verify delivery.” It’s literally bait with ink on it.
• Step 3: You scan. The website you’re whisked to looks legit-ish (the exact technical term is “convincingly fake”). It may ask for personal or financial information or prompt you to download an app or file.
• Step 4: Your data takes a short vacation without you. Or worse, malware settles into your phone like a bad houseguest.

Why QR codes? 

Because they’re neat, tiny, and most people don’t pause long enough to think, “Wait — why is a random gum-wrapper-sized barcode trying to be part of my life?”

The FBI’s advice — written in plain, responsible language — is worth repeating verbatim for those of us who embraced QR-based coffee shop menus during the pandemic and never looked back:
Do not scan QR codes from unknown origins.
Be suspicious of any package you receive that you didn’t order.
Be wary of packages that lack sender information.
Carefully review what permissions you grant to websites or apps accessed through a QR code.
If you suspect you’ve been targeted in a brushing scam, change your account login credentials and request a free credit report from Equifax, Experian, or TransUnion to monitor for fraudulent activity.

If you think you’re a victim (or your cousin’s neighbor’s aunt scanned something and is panicking), report it to the FBI’s Internet Crime Complaint Center at www.ic3.gov

And for older adults who need help filing a complaint, the DOJ Elder Justice Hotline is available at 1-833-FRAUD-11 (1-833-372-8311).

Practical steps that aren’t boring
• Treat every unsolicited QR like a suspiciously enthusiastic door-to-door salesman.
• If curiosity is finally winning, open your phone camera—don’t install apps—and preview the URL. If it looks weird, don’t proceed.
• Use a QR scanner app that previews links (some browsers show previews too), and never hand over passwords or Social Security numbers for a “freebie.”
• Keep phone OS and security apps updated — they’re less dramatic than a superhero but sometimes just as effective.

Yes, this is a little dystopian: packages as the Trojan horses of the modern era... 

But the answer isn’t paranoia — it’s a little caution, a splash of skepticism, and a refusal to let your porch be a recruitment center for digital scammers. 

That mystery package might have been meant as a thrill; don’t let it become a bill!!


Surprise! It’s a Brushing Scam—Next Up: Free Socks and Identity Theft!

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